What information do we collect about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We will not share your information for marketing purposes with companies outside Malawian Coffee Co.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at wani@malawiancoffeecompany.com

How will we use the information about you?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

·         We may use the information to improve our products and services.

·         We will not pass on your details to third party companies under any circumstances.

·         You will only receive marketing or promotional content from us if you actively opt in to be included in this community.

NOTE: If we collect third party names and addresses, in order to send products on your behalf, as a controller, we will hold this information but will not use it for any purposes.

How will we protect your personal information?

Our website is protected by SSL encryption and encrypts any information you enter whilst using it.

The shopping experience is provided by the Woocommerce platform, who take data, security and privacy very seriously. You can read more about the steps they have taken to comply with GDPR and information about their security levels here: https://automattic.com/privacy/

We never see your credit/debit card details directly ourselves. Payments are handled by PayPal – read more about PayPal security here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full#11

We comply with the Data Protection Act 1998 and EU General Data Protection Regulations and PEC regulations.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website